Consumers open wallets for Q4 2010
I know I am simply adding to a chorus of stories about just how strong e-commerce was over the holiday season, but I’ll add to it all the same: Q4 of 2010 was a mighty good quarter, according to 51...
View ArticleOnline shoppers to treat loved ones this Valentine’s Day
Maybe it’s all the snow we’ve had of late, but consumers appear to be in the mood to celebrate a bit. According to 8,913 people surveyed by BIGresearch, well over half plan to celebrate Valentine’s Day...
View ArticleOnline shoppers to tap smartphones, tablets for Valentine’s Day shopping
Valentine’s Day presents a smart opportunity to boost Q1 sales, and the signs from consumers are encouraging. According to NRF’s 2012 Valentine’s Day survey by BIGinsight, almost two-thirds (62.2%) of...
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Online leaders of the pack: Lessons from Amazon, Nordstrom and Walmart
Few can rival the experience and e-commerce “chops” of Fiona Dias, who offered her perspective on “Lessons from the Leaders of the Pack” at Retail’s BIG Show. Currently Chief Strategy Officer with...
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Three essential truths, golden rules to live by in the digital age
Retail’s BIG Show attendees were treated to a bit of British wit and wisdom yesterday from Oliver Walsh, founder of Wednesday, the digital creative agency behind luxury fashion brands like Tory Burch,...
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How to be ‘flaw-some’ with socialnomics
Social and mobile. They’re no longer emerging technologies, they’re here to stay and they’re changing the way people shop. As IBM’s Vice President for Global Industry Leader for Retail Jill Puleri...
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Can retailers win with third-party ads?
Intent Media’s Rob Schmultz (right), discusses third-party advertising strategies with Robert W. Baird & Co’s Colin Sebastian, ChannelAdvisor’s Scot Wingo, and Expedia Media Solutions’ Derek...
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How retailers will invest now for Holiday ‘13
The eHoliday 2012 post-holiday results are in! Conducted with our partner, BIGinsight, we polled both consumers and retailers earlier this month to see how the holiday season turned out. This data...
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Talking with… NRF Chief Economist Jack Kleinhenz about the outlook for 2013
It’s that time of the quarter – a multitude of newly-released economic indicators are released and then scoured for hints about the months and year to come. For the retail industry, the initial read on...
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The Walgreens path to omnichannel success
If you haven’t been paying attention to Walgreens of late, you might be surprised to see that this 112-year-old (and No. #32 on the Fortune 500 list) company has in fact transformed itself to be a...
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More online and mobile shopping for Valentine’s Day 2013
Following all the buzz around the Super Bowl, Valentine’s Day is just a few days away, and it looks like shoppers are primed to treat family and friends. The online data from NRF’s 2013 Valentine’s Day...
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How “digital” fits into today’s retail organization
How to organize e-commerce within a retail company isn’t an easy question to answer. “E-commerce as a division has been through various stages through the years,” Shop.org Executive Director Vicki...
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Seven tips to get a grip on YouTube SEO
I’ve been working with search engine optimization mastermind Stephan Spencer for nearly five years. During this time he’s shared hours of his expertise and strategy on all things SEO with the Shop.org...
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Tracking the evolution of the modern retail organization
At Shop.org’s First Look event during Retail’s BIG Show, Executive Director Vicki Cantrell moderated a panel of e-commerce executives from Belk, Charming Shoppes and REI to discuss challenges and...
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Five ways small businesses should start out on Twitter
“To tweet or not to tweet?” It’s a question small, mid-sized and global companies are answering every day. Next to the in-store experience, Twitter has become as close to a real-time conduit for...
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How targeting online Easter shoppers via mobile devices can yield sales,...
For winter-weary consumers, Easter signals a return to warmer weather (we hope!) as well as a chance to get out and celebrate a bit. According NRF’s 2013 Easter consumer spending survey conducted by...
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Making the case for international e-commerce: Five tips for going global
E-commerce markets in South America, Europe and the United Kingdom can range from “emerging” in some areas to just as developed as the United States in others. Each has distinctive catalysts and...
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A ‘new face’ for Shop.org’s Board Nominations
We have our own sort of March Madness underway here at Shop.org. We’ve made a strategic decision to move up the annual nomination process for Shop.org’s Board of Directors to the spring each year. This...
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How retailers should prioritize the demand for same-day delivery
Members tell me they like being part of the Shop.org community for many reasons: our community spirit, networking, events, research, and thought leadership, just to name a few. My team and I are...
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How organizational structures are changing – and which questions to ask in...
In any industry – and especially in retail – evolution comes with the territory. More often than not it’s a visible change, something customers can tangibly see or feel. But as Shop.org’s March webinar...
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